EUROPEAN CONSUMER CENTRE ITALY

European Consumer Centre Italy is the national contact point of the European Consumer Centre Network (ECC-Net), a European network co-funded by the European Commission and the Member States whose aim is to inform European consumers on their rights and provide free assistance in the event of cross-border consumer disputes.

There is a European Consumer Centre in each Member States as well as in Norway, Iceland and United Kingdom that help consumers to solve consumer issues for free by cooperating with the other Centres of the Network.

PROVIDING CONSUMER WITH INFORMATION

ECC Italy advises consumers on their rights and on how to assert them whenever a dispute arises with a trader.

A team of experienced advisers on consumer protection legislation, answers to enquiries of consumers by providing professional and customized advice.

ECC Italy publishes information materials, organised public events to rise consumer awareness and participate into national and European initiatives focused on consumer topics.

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