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When all the out-of-court dispute resolution schemes have been unsuccessfully tried, it can be useful to take into account a judicial remedy in order to get the due redress. 
 
At a European level the Institutions introduced several procedures:  the European Small Claims Procedure seems to be of a high importance for cross-border consumer issues.
 
 

The European small claims procedure

 

Other judicial cross-border procedures

 

The European Judicial Network and sources of information

Studies and surveys

 

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euministero sviluppo economicoProv Bolzano

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adiconsum

Verbraucherzentrale Südtirol

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