When ECC Italy can help you

Please, read our privacy policy carefully before submitting your complaint or your request for information

SUBMIT A REQUEST FOR INFORMATION

Be informed about your consumer rights by visiting the thematics sections of our website and if you need clarifications, contact our qualified advisors: we will answer you shortly.

SUBMIT A COMPLAINT

If you have purchased a product or a service for purposes which are outside your trade, business or profession.

If the trader is based in another EU country, in Norway or in Iceland.

If the trader failed to reply to your claim or the answer provided is not satysfing.