european consumer centre italy
Via G. M. Lancisi, 31
00161  Roma - ITALIA
Tel. 06 44238090 - 06 44290734
Fax. 06 44118348
email: info@ecc-netitalia.it


Unfair commercial practices
 

In case a seller convinced you to buy a product using harassment or coercion, omitting useful details or giving you misleading information, you are entitled to terminate the contract signed, according to the Directive 2005/29/EC.

After the contract cancellation, the seller is obliged to give you back any sum already paid.


Click here to download the sample letter.

 

 

 

 

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