 |
 |
european consumer centre italy
Via G. M. Lancisi, 31
00161 Roma - ITALIA Tel. 06 44238090 - 06 44290734 Fax. 06 44118348 email: info@ecc-netitalia.it |
|
|
|
|
|
|
In this section you will find some “sample letters” to use in case of national or cross border disputes.
Please remember that each letter has to be appropriate drawn up according to your complaint details and sent by recorded delivery against acknowledgement of receipt. By this way, you will have a written proof of what and when you complained to the seller, so he will not be able to object the forfeiture of the deadline established to exercise your rights.
|
|
