ECC-Net protects consumer in their cross-border complaints.
In case of defective product, you can contact us...
ECC-Net informs you on your rights...
ECC-Net gives you assistance in case of complaint against a foreign company or trader...
Visit the pages about the ECC-Net of the web site of the European Commission, DG Sanco
New! The Consumer code in small doses
The new website of the DG Just of the European Commission is on-line!
FAQs Adviser's Answers Sample letters
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