ECC-Net protects consumer in their cross-border complaints.
In case of defective product, you can contact us...
ECC-Net informs you on your rights...
ECC-Net gives you assistance in case of complaint against a foreign company or trader...
Visit the pages about the ECC-Net of the web site of the European Commission, DG Sanco
New! The Consumer code in small doses
Read a summary of the activities of ECC-Net Italia in 2009
Travellers rights after the volcano eruption in Iceland
Europe Day 2010
FAQs Adviser's Answers Sample letters
Progetto cofinanziato dal ministero dello sviluppo economico, DG MCCVNT <<< 2009 - ECC-Net Italy >>> Website optimized for Internet Explorer to the resolution 1024x768 px