Legislation

This section of our web site includes legislation texts and references in the field of consumer protection and citizens’ rights in Italy and in Europe. It is important not only to know their existence but also to understand the main aspects, to know where and how to find out detailed information about a particular aspect  of consumer protection’s sectors, to learn the relationships between EU legislations, facts and its basic rules, to be informed on the achieved objectives and on those still to be realized.

These pages, therefore, include basic notions on the legislative tools ensuring the proper functioning of the EU, links to the main national bodies for consumer protection, Guarantee Authorities and control bodies.

• Acquis Communautaire in defense of consumers

• EU treaties and consumers’ rights

• EC juridical tools

• Consumer Code

• National organization in defense of consumers

  • National Council of Consumers and Users (CNCU)

  • National Authorities

  • Codes of Conduct

Consumer protection: Ten Basic Principles