european consumer centre italy
Via G. M. Lancisi, 31
00161  Roma - ITALIA
Tel. 06 44238090 - 06 44290734
Fax. 06 44118348
email: info@ecc-netitalia.it

Pratical advises
 

 

·         Roaming calls from and to Italy have higher prices, because they include both the phone costs and the local operator surtax for the service provided;
 

·         If you receive a call when abroad the caller will pay only the standard national tariff but you will be charged both the phone costs and the local operator surtax;
 

·         Before travelling outside one’s home Country, it is better to be well informed about telephone prices abroad;
 

·         In the same manner, before leaving your Country it is preferable to compare the tariffs offered by your phone operator with the other available tariffs, and think about the convenience to change operator;
 

·         Ask your operator  the availability of special offers in the foreign Country of stay;
 

·         In some cases, it might be advisable to manually select a different local phone operator from the one automatically assigned;
 

·         Usually, the tariffs established in case of prepaid cards are higher than the ones applied in case of contract subscription;
 

·         Before leaving your Country, warn relatives and friends that you are staying temporally abroad and if you receive a call promptly inform the caller about where are you;
 

·         Call preferably during the night or the weekends;
 

·         Take into account to buy a local telephone card for local calls.

 

 

 

 

 

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